European Digital Services Act
How textile.solutions complies with the EU Digital Services Act and what this means for users of our platform.
Regulation Reference
Regulation (EU) 2022/2065 — Digital Services Act
Of the European Parliament and of the Council of 19 October 2022 on a Single Market For Digital Services and amending Directive 2000/31/EC (the DSA).
Read the full regulation on EUR-LexThis page provides information relevant to the EU Digital Services Act (DSA) and describes how textile.solutions fulfils its obligations as an online intermediary platform operating within the European Union.
What Is the DSA?
The Digital Services Act establishes a common framework of rules for online intermediary services in the EU. It aims to create a safer digital space, protect users' fundamental rights online, and ensure a level playing field for businesses. The DSA applies to all intermediary services — including hosting services and online platforms — that are established or offer services in the EU.
How textile.solutions Is Classified
textile.solutions operates as a business-to-business (B2B) online platform connecting organisations in the European textile industry — including manufacturers, research institutions, and public bodies. Under the DSA, textile.solutions is classified as a hosting service and, where applicable, an online platform. As our average monthly active recipients in the EU do not exceed 45 million, we are not classified as a Very Large Online Platform (VLOP) under Article 33 of the DSA.
User Protections Under the DSA
The DSA introduces new protections for all users of online platforms. As a platform user, you have the right to receive clear information about content moderation decisions that affect you, to challenge content removal or account suspension, to access an internal complaint-handling system, and to use out-of-court dispute settlement bodies. textile.solutions is committed to upholding these rights in full.
Recommender Systems and Transparency
Where textile.solutions uses algorithmic systems — including our AI-powered matching and recommendation engine — to present content or connections to users, we are committed to transparency about the main parameters used in those systems. Users are informed when AI-generated recommendations influence the results they see, and can request alternative recommendation options where available.
Our DSA Obligations
Transparency reporting: we publish information on content moderation activity on our platform on an annual basis.
Single point of contact: we maintain a dedicated contact channel for EU authorities and users to communicate directly with our compliance team regarding DSA matters.
Terms of service: our Terms of Service include clear information about restrictions on the use of our platform and the consequences of policy violations.
Notice and action: we operate a notice mechanism allowing any person or entity to flag content or conduct that may violate applicable law or our policies.
Out-of-court dispute settlement: users who disagree with a content moderation decision may refer their complaint to a certified out-of-court dispute settlement body in their EU member state.
Single Point of Contact
In accordance with Article 11 of the DSA, textile.solutions has designated a single point of contact for communications with EU member state authorities, the European Commission, and the European Board for Digital Services, as well as for direct user enquiries regarding DSA compliance.
dsa@textile.solutions
Swedish Press and Broadcasting Authority (MPRT) — Digital Services Coordinator for Sweden
English, Swedish