Privacy Policy

1. Introduction

textile.solutions ('we', 'our', or 'us') is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use the textile.solutions platform, in accordance with the General Data Protection Regulation (GDPR) and applicable Swedish data protection law.

2. Data Controller

textile.solutions, headquartered in Stockholm, Sweden, is the data controller responsible for your personal data. For privacy-related enquiries, contact our Data Protection Officer at privacy@textile.solutions.

3. Data We Collect

We collect the following categories of personal data:

• Identity data: name, job title, organisation name.
• Contact data: email address, phone number, postal address.
• Account data: login credentials, account preferences, and settings.
• Usage data: IP address, browser type, pages visited, and interaction data collected via cookies and analytics tools.
• Professional data: company capabilities, certifications, production capacity, and other information you voluntarily provide in your profile.

4. How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain the platform and its features.
• To create and manage your account.
• To facilitate AI-powered matching and connection services.
• To send service-related communications and platform updates.
• To improve the platform through analytics and user research.
• To comply with legal obligations under EU and Swedish law.

5. Legal Basis for Processing

We process your data under the following legal bases: (a) Contract performance — to deliver the services you have signed up for; (b) Legitimate interests — to improve the platform and prevent fraud; (c) Legal obligation — to comply with applicable laws; (d) Consent — where you have explicitly opted in, such as for marketing communications.

6. Data Sharing

We may share your data with:

• Other platform users, as part of the matching and directory services (only the data you choose to publish in your profile).
• Trusted service providers who assist us in operating the platform, subject to strict data processing agreements.
• Regulatory or law enforcement bodies when required by law.

We do not sell your personal data to third parties.

7. International Transfers

Your data is primarily stored and processed within the European Economic Area (EEA). Where data is transferred outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide you with our services. You may request deletion of your data at any time. We will retain certain data where required by law or for legitimate business purposes such as dispute resolution.

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access — to request a copy of the data we hold about you.
• Right of rectification — to correct inaccurate or incomplete data.
• Right of erasure — to request deletion of your data ('right to be forgotten').
• Right to restrict processing — to limit how we use your data in certain circumstances.
• Right to data portability — to receive your data in a structured, machine-readable format.
• Right to object — to object to processing based on legitimate interests or for direct marketing.

10. Cookies

We use cookies and similar tracking technologies to enhance your experience on the platform. Please refer to our Cookie Policy (accessible via the cookie consent banner) for full details on the types of cookies we use and how to manage your preferences.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission, access controls, and regular security assessments.

12. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a prominent notice on the platform. Your continued use of the platform following notification constitutes acceptance of the updated policy.

13. Contact & Complaints

For any privacy-related questions or to exercise your data rights, contact our Data Protection Officer at privacy@textile.solutions or write to us at textile.solutions, Stockholm, Sweden. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY) at www.imy.se.